Site Services

• Mentoring - quality control or site supervisor
• Quality Control inspections and reports
• Site Supervision to fill in for vacation time
• Building Science or technical problem solving on site or during design
• Trades Training to meet Building Code changes (SB12 or other)
  
• PDI Prep / Defficiency inspections and punch lists
• PDI Clean up
• PDI Inspections with purchasers and Tarion CCP form completion

Customer Service

• Mentoring program for new customer service staff
• Purchaser Seminars on a variety of topics like: How to Choose Upgrades; Mechanical Systems 101; Maintaining Your New Home; and others!
• Pre-drywall Frame Walks, Inspections and Orientations
• PDI, 30-Day, 1-Year Tarion inspections with home owner
• 2nd Opinion on Tarion warranty claims prior to conciliation inspection - compliance with CPG
• Handyman Services for many repairs

 Sales and Marketing

• Secret Shopper for sales offices; staff performance
• Review of marketing materials for effective communication to purchasers
• Decor Centre critique and improvement to increase sales
• Sales Staff training on Building Code; technical issues; selling energy efficiency; and more!

Design

• Objective Review of Plans and specifications for new product lines; critique and suggestions
• Site walks with staff to analyse product before production
• Preliminary Building Code review

Other

• If you're in need of help or want to discuss other unique services to make your company and product stand out...let's talk!